Artgence Return Policy:

In case you wish to return your purchase from Artgence, please note the following return periods:

  • Original Artwork: Within seven (7) calendar days from the delivery date
  • Open Edition Prints: Within thirty (30) calendar days from the delivery date

Please note that we do not accept any return requests received outside the stated return period(s). Additionally, we kindly request that return shipments must be arranged through Artgence and shipped in their original packaging, including all accompanying certificates received with the order. The customer will be responsible for the return shipping costs, unless otherwise stated.

Once we receive the artwork, refunds will be processed back to the original form of payment. However, please note that all refunds will be subject to the exchange rate at the time of processing, and the funds will be remitted in USD.

Please note that some items, including Special Collection, Limited Edition, framed/matted Open Edition artwork, and eGift Cards, are FINAL SALE and not eligible for returns. We will also not accept any returns for any artwork that has been stretched, cropped, or altered in any capacity after purchase.

If you wish to initiate a Return Request, please use the Contact Us Form provided on our website. If you have any more questions regarding our return policy, please do not hesitate to contact us.